Process
How an LVP project runs with us
No mystery, no vague allowances. Here is the sequence from your first call to the final walkthrough, and what you should expect at each point.
First conversation
You tell us the rooms, roughly how much space, what's on the floor now, and your timing. That five-minute call determines whether an on-site visit is even necessary — a single small room sometimes isn't.
On-site measure and subfloor check
We measure the space, run a straightedge across the floor to find deviation, take moisture readings where we can get access, look in the crawlspace or at the slab, and check door swings, transitions and stair conditions. Where you'll allow it, we lift a corner of the existing floor to see the substrate.
Written scope and price
You get an itemized scope: tear-out and disposal, any subfloor correction we identified, underlayment, material and quantity including waste allowance, transitions and trim, stairs as their own line, and the schedule. If something can't be known until the old floor comes up, that's stated with the range of possible outcomes rather than hidden.
Material selection
We recommend a specification against your actual conditions — core type, wear layer thickness, plank width, install method — and explain the trade-offs. If you already have a product picked, we review its written installation instructions and tell you plainly if the room doesn't suit it.
Delivery and acclimation
Material is delivered and stacked flat in the rooms it will be installed in, at normal living temperature, for the period the manufacturer requires. We don't shortcut this; it's the cheapest failure to prevent.
Tear-out and subfloor work
Old flooring comes up and out. Squeaks get screwed down, seams sanded, dips patched or poured, and problem areas re-checked with the straightedge before anything new goes on top. This is the day where surprises surface, and you hear about them the same day.
Installation
Layout is planned so the first and last rows are balanced, seams stagger properly, and expansion breaks land at doorways where the run length requires them. Perimeter gaps are held. Door casings are undercut rather than scribed around.
Trim, transitions and cleanup
Base or shoe, thresholds, stair nosing and transitions to remaining surfaces are completed. We haul debris away, vacuum, and put furniture and appliances back where we moved them.
Walkthrough
We walk the floor with you, point out expansion details you should not block, and hand over leftover material — keep it, because a matching plank three years from now is worth far more than the storage space.
Ready to start at step one?
A short call tells us whether you need a site visit or just a straight answer.